AYELE, Assegid Ayele; TILAHUN, Meron Tilahun. The Effects of Perceived Service Quality on Customer Loyalty: The Mediating Role of Customer Satisfaction and Trust: Evidence from Four-Star-Rated Hotels in Hawassa. Madda Walabu University Journal of Equity in Sciences and Sustainable Development, [S. l.], v. 9, n. 1, p. 45–64, 2026. DOI: 10.20372/mwu.jessd.2026.1592. Disponível em: https://www.jessdmwu.edu.et/MWU/index.php/files/article/view/325. Acesso em: 2 mar. 2026.